Sun Branding Solutions Ltd

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Account Executive

Reference: FEB20199502
Expiry date: 17:30, 07 March 2019
Location: Albion Mills
Salary: Competitive
Benefits: Pension, 25 days holiday, Shopping discounts/cashback, contributory health plan, life assurance

As an Account Executive you will be supporting across multiple clients throughout the design to print process as well as liaising with internal and external stakeholders. This is a fast paced role supporting Senior Account Managers and Account Managers. A positive attitude is a must. This is an exciting starter role working in a dynamic creative industry. 

Our Account Executives deliver exceptional client service to retail and branded clients. The successful candidate will demonstrate proactive, effective task management skills and develop strong relationships with key stakeholders, both internal and external, and with immediate design and graphics teams. 

You will work across multiple clients helping to deliver tasks which ensure all projects & SKUs are run efficiently and effectively, utilising the company’s main systems and processes. You will also be working closely with internal teams to ensure client objectives are met. In addition you will ensure that your assigned work is delivered in a commercially sound manner and on-time.

Key area of responsibility:

Delivering Results 

  • Understand the full process from design through to print (end to end) and how that operates across each client
  • Help manage projects/SKUS from initial client brief (where applicable), through to final file release
  • Ability to plan your own workload and ensure you are working to the correct timelines at all times
  • Ability to brief work into the design or graphics arena, ensuring the brief is clear and the required parties fully understand the end requirement
  • Develop an understanding of client needs and key clients’ brands – anticipate client responses
  • Participate in category / design reviews (where applicable) to highlight packaging opportunities
  • Review designs and all amended artwork files – assigned to you - to understand your client’s requirements
  • Utilising the company’s systems, support in invoicing, raising purchase orders, quotes, estimates & day-to-day problem solving with internal and external stakeholders

Customer focus 

  • Operating with both external and internal clients, display a positive client driven approach at all times
  • Demonstrate an ever growing client and industry knowledge and educate stakeholders whenever necessary
  • Develop effective relationships with internal & external stakeholders through clear and effective communication
  • Ensure that the relationship with your client and colleagues is maintained and improved
  • Ensure that clients receive the right information and service for their needs

 Problem solving and improvement

  • Analyse information and identify tools, resources and processes to solve process or client problems
  • Working with the AM’s & Senior AM’s, always look for forward thinking solutions to business or client challenges
  • Escalate problems and prepare potential solutions for further discussion

 Working with others 

  • Support Account Managers in client and internal meetings and represent the business in a credible and professional manner where needed
  • Listen and relate to others in an accepting and respectful manner
  • Actively participate in all client service meetings
  • Attend Design Team meetings (where applicable) and production meetings and ensure work is booked in to match client KPI’s. Negotiate timings where required
  • Work co-operatively, actively building cohesive relationships
  • Actively seek feedback from others and demonstrate improved working relationships as a result

 Skills and Experience required:

  • Previous office experience an advantage (design/graphics agency industry is preferred)
  • Excellent IT/Mac skills essential - particularly Outlook, Excel, Word and PowerPoint
  • A hands-on, can-do approach to work with a professional attitude
  • Ability to multi-task - strong organisational skills with attention to detail
  • A supportive team player with a creative flair!
  • Good telephone manner & calm under pressure
  • Full, clean UK driving license (not essential)

Up for the challenge? Click Apply Now.