A lifelong commitment to service excellence and candidate experience
Our experienced Customer Services Team are here to ensure that you are completely satisfied throughout your journey with us. We offer consultation to optimise your processes, maximise your return on investment and always investigate ways we can improve our services to you.
We are committed to providing Service Excellence to our customers and the best candidate experience to your applicants; you will see that we are able to offer much more than just technical support.
The training and support team at Vacancy Filler offer training that suits all levels of product user, from online and telephone training to on-site visits.
Our team of qualified software trainers are able to work with you to create a training and implementation plan that is specific to your requirements, ensuring that you go live on time and on budget.
Our trainers follow a train-the-trainer approach as standard, however, we are able to offer more bespoke training solutions should this be a requirement.
We also produce training material such as booklets and videos in addition to our onsite and telephone training, these can be found in the resources section of our website.
A candidates experience is everything. It attracts, recruits and retains the top talent who are right for you.
Regardless of whether successful or not in the recruitment process, naturally, candidates appreciate learning from the experience as part of their career journey.
This will not only keep them interested in the company for any future opportunities available; they are also likely to spread a good word amongst their friends of what they have learnt and how it was valuable to them. And your name will be behind it!